Terms & Conditions
System Agreement
Effective Date: June 13, 2026. Please read this agreement carefully before launching or upgrading your workforce tenant node.
1. Acceptance of Terms
By accessing or using the OS Workforce platform, registering a corporate workspace node, or purchasing a subscription plan, you agree to be bound by these Terms and Conditions. If you do not accept these terms, you must not access the platform or initialize any tenant database.
2. Workspace Node Registration & Account Safety
Administrators registering a workspace must provide valid email addresses and phone numbers. Both channels undergo instant SMTP (via ZeptoMail) and SMS Gateway verification. You are solely responsible for all administrative actions, employee assignments, and document locker updates executed within your company subdomain.
3. Subscription Billing & Refund Policy
Workspaces are provisioned on monthly or annual plans with set employee capacity limits. Payment is processed securely via integrated gateways (such as Easebuzz). If an account capacity limit is reached, further employee registration is restricted. Subscriptions are billed in advance and are non-refundable.
4. Compliance, Geofencing, & Time Clock Logs
Our system tracks clock-in events using geofencing and IP whitelists to verify attendance locations. It is the responsibility of the tenant organization to configure these rules in compliance with local labor codes. OS Tech Labs does not assume liability for regulatory penalties arising from inaccurate configurations.
5. Platform Availability & Support SLA
OS Workforce is provided "as is" with a target 99.9% availability SLA. We perform regular DB checks and schema syncs. We reserve the right to suspend inactive trial workspaces after 30 days of inactivity. Support tickets are routed according to default priority lines.
Need custom compliance terms for your enterprise node? Contact our legal counsel.
